Mahindra Comviva is one among the global mobile financial technology providers who is consistently offering mobility solutions comprising of electronic prepaid recharge, mobile wallet, mobile banking and mobile payments. The company has processed over $22 billion in payment flows, managing millions of transactions everyday and serving more than 750 million customers globally.
Mahindra Comviva recently held a Blogger engagement activity in Delhi and Bangalore where they interacted with several bloggers and web journalists from around the country. The company spokesperson addressed few of their best mobility services.
Senior VP & Head of Mobile Financial Solutions, Mahindra Comviva, Srinivas Nidugondi said “Consumer needs are constantly evolving, giving rise to the urgent need of a highly robust, secure, scalable and feature rich mobile financial solutions platform that embraces mobile phone as a digital container for holding money and payment instruments – enabling service providers across financial and telecom industry to cater to the diverse financial needs of various consumer segments.â€
Mobile Financial Solutions
Mahindra Corniva’s mobiquity® platform is an award winning solution which is rich in features, contains flexibility and is scalable. It can seamlessly integrate with third-party system fosters an open eco-system. Mobiquity® has acquired a broad experience of positioning large scale mobile payment projects with multiple integrations to banking systems and other partners.
The mobiquity® wallet enable technologies including NFC, QR code and BLE to enhance user experience by offering context aware payments. It includes features like payments based on location, automated coupon redemption and loyalty card selection during checkout and enables payments with single click. It supports integration with merchant’s existing mobile application or web portal via checkout or allows in-app shopping by coordinating with the merchant’s ERP.
Mahindra Comviva also features an electronic recharge system called PreTUPS™ that allow consumers to recharge directly via multiple channels including the web, client app, kiosks, ATMs, STK and USSD. They can also recharge from the counter via other merchants. The company has 9% of the world population’s prepaid subscription using PreTUPS™.
payPLUS is a chip enabled comprehensive integrated payment solution that will allow merchants to convert their mobile phone into a POS (Point-of-Sale) device. This will also allow the device to accept debit or credit card payments to support evolving customer preferences. Moreover, it will also let merchants to convey promotional campaigns along with offers and discounts to the customers, based on their distance and location from the merchant’s store.
Customer Value Management Solutions
Mahindra Comviva also offers a range of services to support operators in gaining customer maintenance and better customer service objectives. It extends subscribers’’ life on the network by offering services that bring greater convenience and deliver relevant promotions aptly.
Revenue Plus is a multi-channel contextual marketing platform which is driven by analytics and targeted at operators. It computerizes the decision making process and increases operational efficiency by 90% by dropping the time taken to launch a marketing campaign.
Dynamic Pricing helps in developing network operational data and models price and consumer requirements to offer prices that support usage in specific cells at specific times. Dynamic Pricing offers operators to grow their revenues by upto 2.4% on their net calls and overall revenue growth of upto 7%.
mCare facilitates the shift from a pure transactional-relationship to one focused on engaging customers by offering better service. mCare app enables MNOs to improve engagement across several points in the customers’ journey from service innovation, purchase to after-sales support.
End of Call Notifications (iEOCN) is a digital marketing solution helps marketers improve revenues by delivering relevant offers to customers by utilizing interactive end of call notifications.